Money Back Guarantee Policy
At MOLRANIX, we stand by the quality and integrity of our services. Our Money Back Guarantee is designed to ensure customer satisfaction and uphold transparency in all our transactions. This policy outlines the terms under which you may request a refund and the process involved.
Eligibility for Refund
- Requests for refunds must be submitted within 30 days of the transaction date.
- Refunds are only applicable to services purchased directly from MOLRANIX.
- Services must not have been fully utilized or consumed.
Conditions
Refunds will be considered under the following conditions:
- Technical issues preventing the service from being delivered as described.
- Inconsistencies between the described and delivered service.
- Errors or glitches attributable to MOLRANIX causing service failure.
Exceptions
- No refunds will be issued for promotional or discounted services.
- Requests due to a change in personal circumstances or incorrect purchases are not eligible.
Refund Process
To initiate a refund, please follow these steps:
- Contact our Customer Support Team at [email protected] with your order details and reason for the request.
- Our team will review your request within 7 business days and inform you of the outcome.
- If approved, refunds will be processed within 10 business days using the original payment method.
Contact Information
If you have any questions regarding our Money Back Guarantee Policy, please contact us:
MOLRANIX Customer Support
123 Business Street
Suite 456
New York, NY 10001
Phone: (123) 456-7890
Email: [email protected]